Frequently Asked Questions (FAQ)
General Information
Is DT Lottery Licensed in India?
Yes, DT Lottery is a licensed and
authorized online gaming site in India.
When Was DT Lottery Founded?
DT Lottery was established in 2013.
What is the Welcome Bonus at DT Lottery?
DT Lottery offers an attractive welcome bonus for new users. Details
can be found on our website.
How to Deposit at DT Lottery?
Depositing at DT Lottery is easy. Navigate to the deposit section,
choose your payment method, specify the amount, and complete the
transaction.
Registration Process
What are the steps to register at DT Lottery?
Visit our official website or download the mobile app, click on ‘Sign-Up’ or ‘Register‘, fill in the registration form, agree to the Terms of Service, and complete the registration. Log in to your new account.
What are the requirements for registering at DT Lottery?
You must be 18 years or older, can only create one account, and must
provide your personal information. Outdated, false, or fictitious
information is prohibited.
Bonuses and Promotions
How does the first top-up bonus work at DT Lottery?
After your first deposit, you receive a bonus based on the amount
deposited, with a range between 100 and 100,000 INR.
What is the Recommendation Code and how do I use it?
The Recommendation Code is essential for registration. Use the
official code 154713178204 during the registration process.
Legal and Account Issues
Is it legal to create an account on DT Lottery?
Yes, it is completely legal as we are an official representative of
gambling in India.
Can I create multiple accounts?
No, you can only create one personal account. Creating multiple
accounts may lead to deletion of your profile.
Why can’t I register?
Issues could include regional restrictions. Contact our 24/7 support
team for assistance.
Technical Support and Troubleshooting
How do I start the password reset process at DT Lottery?
Visit the DT Lottery website, log in to your account, and contact
customer service via live chat for password reset assistance.
Is the DT Lottery game available for PC?
Yes, it is available for PC users with enhanced graphics and a
user-friendly interface.
What should I do if I face issues while playing DT Lottery on my PC?
Refer to our FAQ section, seek advice in community forums, or
contact our customer service for assistance.
What are the most common technical issues faced by DT Lottery players?
Common issues include app crashing, slow website loading, and errors
during financial transactions.
How can I solve login problems with my DT Lottery account?
Update your account information, use a reliable password manager,
and contact customer support if unable to log in.
What are the best practices for ensuring security while playing DT Lottery?
Use secure internet connections, change passwords regularly, avoid
public Wi-Fi for transactions, and manage your privacy settings.
Responsible Gaming
What steps can I take to play the DT Lottery responsibly?
Set a budget for your gaming activities in terms of time and money,
and adhere to it to ensure a fun and stress-free hobby.
Customer Support and Communication
How quickly does DT Lottery respond to customer emails?
We aim to respond to all emails within 24 hours, often responding
even more quickly, depending on the current volume of inquiries.
What are the ways to contact DT Lottery Customer Support?
You can reach out to us through:
- Email: Expect a response within 24 hours.
- Live Chat: Available 24/7 on our website for immediate assistance.
Is DT Lottery's Telegram support available after business hours?
No, Telegram support is available only during business hours.
However, our email and live chat services are available at any time.
Is the live chat feature always available?
Yes, our live chat support is accessible 24/7 on our website.
Can I contact support through the DT Lottery mobile app?
Yes, our Support team can be reached via the mobile app, which
includes a “Contact Us” section with a contact form, FAQs,
tutorials, and live chat.
What language should I use to communicate with the DT Lottery support team?
Our customer service is primarily provided in English.
Will DT Lottery support answer questions about game rules or playing terms?
Absolutely! We’re here to provide detailed responses to any queries
about game rules, technical issues, or betting terms.
Recharge Issues
Q: What should I do if I can't recharge?
A: If you’re unable to recharge, try using a
different payment channel or bank. Ensure that your account has
sufficient funds for the transaction.
Q: What if my recharge doesn't show up in my account?
A: If the money doesn’t appear in your game
account within 5 minutes, please contact our live chat support and
provide the payment receipt for further assistance.
Withdrawal Issues
Q: What happens if I enter wrong bank details for withdrawal?
A: An error message indicating wrong bank details
means there is an issue with the money transfer to your bank.
Contact our live chat support with the correct bank details to
resolve the issue and attempt the withdrawal again.
Q: What should I do if the withdrawal is successful but the money hasn't been received in my bank?
A: If you don’t receive the funds within 3
days after a successful withdrawal in the game, please reach out to
our live chat with a PDF of your bank statement and a video showing
the bank statement. Our team will verify the withdrawal to prevent
any fraudulent activity.
Q: What if my withdrawal fails?
A: In case of a failed withdrawal, please provide
your game ID and phone number to our live chat support so they can
check for any issues with the bank or your game account.
Q: What should I do if my withdrawal is taking too long?
A: Ensure that there are no issues with your bank.
If everything is in order, contact our live chat support to ensure
there are no problems with your game account.
